How to use the PIN skip on my mobile phone?

Save time by accessing your voicemail without typing your PIN on your device.

How do I access my voicemail without a Personal Identification Number (PIN)?

New keys

As of March 2023, some changes will be phased into the Voicemail service. You will be notified when the new keys are enabled for your voicemail. Learn more

You can access your voicemail without having to type in your PIN. To do this, you have to activate the PIN skip feature. Removing this step will allow you to access your voicemail faster.

Warning: If you activate the PIN skip, anyone with access to your device could access your voicemail.

How do I activate or disable the PIN skip?

You can activate and disable the PIN skip feature directly from your voicemail menu on your mobile phone.

To activate or disable the PIN skip feature, you must follow these steps:

  1. Press and hold 1 to access your voicemail.
  2. Current keys: Press 4-2-1-2 to access the PIN skip options.
    New keys: Press 4-1 to access the PIN skip options.
  3. Press 1 to enable the PIN skip feature or 2 to disable it.

Good to know

If you use a device other than your mobile phone to access your voicemail, you will need to enter your PIN.

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