How to log in
- Download the application using this link: https://www.webex.com/downloads.html
- Open the Webex application.
- Tap Sign-in.
- 4 Use the email linked to your user to log in.
- 5 Press Next.
How to make a call
- Click on the Phone icon in the sidebar.
- Enter the phone number.
- Click on Audio Call or Video Call.
How to answer a call
- A window opens with the options Answer or Decline.
- Click on Answer to accept the call.
How to use the voicemail
- Go to the Voicemail tab.
- Click on a message to listen to it.
- Press the « Play » button to hear it.
If you want to listen to the message later, it will remain in your voicemail list. - To delete the message, press the delete tab.
How to call transfer
- During a call, click on More options (three dots).
- Select Transfer call.
- 3 Enter phone number or extension.
- 4 Choose between: Consult the person you want to transfer the call before making the transfer or Click Transfer now to transfer the call directly.
How to use the conference call
- During a call, click on More options (three dots).
- Select Conference.
- 3 Enter the name or phone number.
- 4 Press the phone tab.
- 5 Subsequently, press again on the three small dots.
- 6 Click on Merge.
- 7
Select the number or person you want to merge into the call.
Once connected, all participants are in a conference.
Please note that you can hang up and the two callers will remain in conversation.
How to use call forwarding when absent
- Click on your initials.
- 2 Select Availability.
- 3 Select Away.
- 4 Choose the greeting.
- 5 Enter its end time.
- 6 Enter the number you want to redirect your calls to or choose to send them directly to your voicemail.
- 7 Select an option for managing notifications.
- 8 Activate by pressing Set.
- 9 It is possible to turn off the forwarding or modify it at any time.
Need more help?
Customer Service
For any questions about your account or invoice, or to modify or add services.
1 877 512-8590
