VoLTE in business: what you need to know

In business, every call counts and can be a game-changer. But with the evolution of mobile networks, a new technology is giving you even more bang for your buck: Voice over LTE, better known as VoLTE. Clearer, faster, and more reliable, it improves the way companies communicate on a daily basis.

"This technology improves the audio quality of calls, without having to change anything. It allows calls to be routed faster and delivered in high definition (HD) between Videotron customers in Canada and the United States," explains Charles-Albert Beaudet, SME Account Manager for Videotron Business.

And why talk about it now? Simply because the 3G network is now out of service in the US and it is in the process of being decommissioned in Canada as well. This means that your device and SIM card will need to be compatible with VoLTE technology to connect to the mobile network.

VoLTE is enabled by default in the settings of most devices. If not, be sure to:

• Own a device that is VoLTE compatible in Canada and the US.
• Have a VoLTE-compatible SIM card.
• Update your operating system.
• Enable VoLTE.
• Enable data roaming.

Superior audio quality

VoLTE routes voice calls over the LTE network that carriers typically use to transmit data. As such, VoLTE ensures outstanding sound clarity, which is ideal for a professional context. Conversations are therefore clearer, without echoes or crackles!

 Faster calls

VoLTE technology establishes communication almost instantaneously, with no latency. So there's greater efficiency and less waiting for your staff. And rest assured: VoLTE calls are billed the same way as traditional calls.

Data continuity

Unlike a traditional phone call, VoLTE technology allows mobile data to continue to be used during a call. The user no longer has to choose between talking and browsing: they can call without interrupting apps that use the Internet.

Fewer dropped calls and more reliability

VoLTE reduces interruptions when travelling or changing networks. Your teams can make and receive calls seamlessly, without losing touch, no matter where they are working from. Reduced interruptions when switching from Videotron's network to a partner network is a major benefit.

Compatibility with Wi-Fi Calling

VoLTE opens the door to Wi-Fi Calling, an ideal solution for areas with poor network service or when travelling abroad. This service allows you to make free calls and texts from abroad, using the Wi-Fi network, without using apps such as Skype, WhatsApp, or Messenger, for example.

Adopting VoLTE technology means preparing your business for the evolution of mobile communications. Make sure your devices are compatible, and give your teams the tools to optimize your business communications, without compromise!