It’s easy to change your phone

Time for a new cell phone? We’ve got a great selection of phones for you! Take this opportunity to check that your Mobile plan still meets your needs.

Woman opening a box with a phone inside

3 easy steps to the phone of your dreams

  1. Select the phone of your choice from our vast selection of new and refurbished models from leading brands.
  2. Choose the Mobile plan that’s right for you. You can keep the one you already have by clicking on “Keep my current plan” in the popup window that appears after you’ve selected your phone, or choose a new one that’s better for you.
  3. Fill in the form and submit it so that a representative can call you to finalize your order.

Most popular new phones

Featured certified refurbished phones

Still have questions?

Get answers to your questions about changing your phone by consulting our FAQ on the subject.

 

Stay with Videotron and save

Prix à vie

The same price for life for peace of mind

When you subscribe with Videotron, you ensure you’re paying the same lifetime base rate for your Mobile plans, with no unexpected rate increases, as long as you keep your initial subscriptions.* Discover all the benefits.

Discount

Discounts on each plan to help you save more

With your family, roommates, or friends, combine several Mobile plans under one account and get $5 off per month on each plan.* And up to $20 more if you also subscribe to Internet.* See all details.

Take-back Credit

A Take-back Credit that makes you want to change

When you purchase a new phone with the Take-back Credit, you benefit from immediate credit that reduces your monthly payments for 24 months. Simply return the phone after 24 months and choose a brand new one.* Learn more.

Take advantage of Videotron partnerships

Videotron is proud to partner with Québec sports teams and events in a variety of fields in order to contribute to their influence and reach, and to present you exclusive offers. Discover our partnerships

*Conditions

Price for life
The “price for life” promise means that the base rate (before any discounts or credits) of your Residential Mobile plans will not increase during the course of the subscription. It applies to all Residential Mobile plans marketed by Videotron with the mention “price for life.” The promise applies only to the base rate of the Mobile plan, and not to other charges, such as add-ons, Mobile activation fees, 911 emergency service fees, federal, provincial, and municipal taxes, overage fees, roaming fees, and any other out-of-plans rates and additional fees. It is valid as long as the customer maintains their subscription to the Mobile plan, and is non-transferable.

Multiservice discount 
This limited-time offer applies to Videotron Residential customers who subscribe and maintain their subscription to an eligible Mobile plan and Internet service. The offer entails a monthly discount of $10 per line upon subscription to a Mobile plan with a monthly service rate between $45 and $59 (before any discount or credit); $15 upon subscription to a Mobile plan with a monthly service rate between $60 and $79 (before any discount or credit); or $20 upon subscription to a Mobile plan with a minimum monthly service rate of $80 (before any discount or credit). It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply.

Multiline discount
Multiline discounts are conditional upon customer subscribing to at least two (2) Mobile plans. A monthly discount of $5 per Line with data applies to all eligible Lines with data associated with the account, for a maximum of seven (7) Lines. It is possible that this offer cannot be combined with other special offers. $70 Mobile activation fees (per transaction) extra. Applicable municipal, provincial, and federal taxes and fees extra. Certain conditions apply.

Take-back Credit
This limited-time offer applies to Videotron customers who purchase a device, with the Take-back Credit option, when the purchase is combined with a subscription to a Mobile plan, with a 24-month agreement. The minimum monthly payment varies depending on the device purchased. The purchase of the device is available with the Videotron Simplified Payment option upon subscription to an eligible Mobile plan, as well as the Videotron Take-back Credit. The Videotron Take-back Credit entails a monthly credit for 24 months, the amount of which varies according to the device model, conditional upon device being returned to a Videotron store, in good condition, within the 30 days following the end of the 24-month agreement. The conditions, requirements to be met, and preparation for an acceptable return are available here. Two monthly payments related to the purchase of the device will be applied to the first invoice. If the agreement is cancelled before the end of the 24-month period, the remaining device-related payments shall be borne by the customer, and if the device is discounted, an indemnity corresponding to the monthly amount of the discounted device multiplied by the number of months remaining, including applicable taxes, will apply. If the customer does not return the device purchased with the Take-back Credit, the entirety of the credit granted shall be paid back. It is possible that this offer cannot be combined with other special offers and might entail a credit check. Offers, services, and rates are subject to change without prior notice. Certain conditions apply. $70 Mobile activation fees (per transaction) extra. Municipal tax of $0.54 for emergency 911 services and other applicable taxes extra.