Changing phone is easy | Mobility

3 easy steps to the phone of your dreams

Select the phone of your choice from our vast selection of new and refurbished models from leading brands.
Choose the Mobile plan that’s right for you. You can keep the one you already have by clicking on “Keep my current plan” in the popup window that appears after you’ve selected your phone, or choose a new one that’s better for you.
Fill in the form and submit it so that a representative can call you to finalize your order.

Featured certified refurbished phones

Midnight

128 GB

Certified refurbished

Graphite

128 GB

Certified refurbished

Obsidian

128 GB

Certified refurbished

Phantom Black

128 GB

Certified refurbished

Eclipse Black

256 GB

Certified refurbished

Starlight Black

128 GB

Certified refurbished

Black

128 GB

Certified refurbished

SEE ALL CERTIFIED REFURBISHED PHONES

Still have questions?

Get answers to your questions about changing your phone by consulting our FAQ on the subject.

Stay with Videotron and save

The same price for life for peace of mind

When you subscribe with Videotron, you ensure you’re paying the same lifetime base rate for your Mobile plans, with no unexpected rate increases, as long as you keep your initial subscriptions.* Discover all the benefits.

A discount that increases with each additional plan

With your family, roommates, or friends, combine two, three, or four Mobile plans under one account and get $5, $10, or $15 off per month on each plan.^* Up to $100 in monthly discounts if you also subscribe to Internet.^* See all details.

A Take-back Credit that makes you want to change

When you purchase a new phone with the Take-back Credit, you benefit from immediate credit that reduces your monthly payments for 24 months. Simply return the phone after 24 months and choose a brand new one.^*Learn more.

Take advantage of Videotron partnerships

Videotron is proud to partner with Québec sports teams and events in a variety of fields in order to contribute to their influence and reach, and to present you exclusive offers. Discover our partnerships

*Conditions

Price for life
The “price for life” promise means that the base rate (before any discounts or credits) of your Residential Mobile plans will not increase during the course of the subscription. It applies to all Residential Mobile plans marketed by Videotron with the mention “price for life.” The promise applies only to the base rate of the Mobile plan, and not to other charges, such as add-ons, Mobile activation fees, 911 emergency service fees, federal, provincial, and municipal taxes, overage fees, roaming fees, and any other out-of-plans rates and additional fees. It is valid as long as the customer maintains their subscription to the Mobile plan, and is non-transferable.

Family discount
Multiline discounts are conditional upon customer subscribing to at least two (2) All-Inclusive or All-Inclusive Canada-US Mobile plans for the first two Mobile Lines, and Basic plans for additional Mobile Lines. A monthly discount of $5 per Line applies for two (2) Mobile Lines on the account; a monthly discount of $10 per Line applies for three (3) Mobile Lines on the account; and a monthly discount of $15 per Line applies for four (4) Mobile Lines or more on the account. It is possible that this offer cannot be combined with other special offers. $50 Mobile activation fees (per transaction) extra. Municipal tax of $0.52 for 911 emergency service and other applicable taxes extra. Certain conditions apply.

Multiproduct discount
This limited-time offer applies to Videotron Residential customers who subscribe and maintain their subscription to an eligible Mobile plan and eligible Internet service. The offer entails a $10 monthly discount upon each subscription to a Mobile plan with a minimum monthly service rate of $50 (before any discounts or credits), up to a maximum of four (4) Mobile plans. It is possible that this offer cannot be combined with other special offers. $50 Mobile activation fees (per transaction) extra. Municipal tax of $0.52 for 911 emergency service and other applicable taxes extra. Certain conditions apply.

Take-back Credit
This limited-time offer applies to Videotron customers who subscribe to a Mobile service with a 24-month agreement. The Videotron Take-back Credit is offered upon purchase of selected eligible devices and must be combined with the Videotron Simplified Payment option upon subscription to an eligible Mobile plan. The Videotron Take-back Credit entails a variable monthly credit, depending on the device, for 24 months. At the end of the 24-month agreement, the customer must return their device in good condition to a Videotron store within 30 days. Conditions, requirements, and ways to prepare for an accepted return are available here. Conditional upon credit approval by Videotron. If the agreement is terminated before the end of the 24-month period, the customer will be responsible for the remaining payments, and if the device was discounted, a penalty equal to the monthly discount multiplied by the number of months remaining on the agreement will be due. If the customer does not return their device with a Take-back Credit, they will be required to reimburse the totality of the credit granted. The discount and deferred balance are subject to applicable taxes. The Take-back Credit is not subject to taxes. It is possible that this offer cannot be combined with other promotional offers. Offers, services, and rates are subject to change without prior notice. Certain conditions apply. One-time $50 Mobile activation fee. Municipal tax of $0.52 for 911 emergency services and other applicable taxes extra.

It’s easy to change your phone

3 easy steps to the phone of your dreams

Most popular new phones

Moto g play - 2024

Motorola edge - 2024

moto g stylus 5G - 2024

motorola razr+ 2024

Samsung Galaxy S24

Samsung Galaxy S24 FE

Samsung Galaxy Z Flip6

Samsung Galaxy Z Fold6

iPhone 16 Pro

iPhone 16 Pro Max

iPhone 16

iPhone 16 Plus

Google Pixel 8a

Google Pixel 9 Pro Fold

Google Pixel 9 Pro XL

Google Pixel 9 Pro

Featured certified refurbished phones

Certified refurbished iPhone 13

Certified refurbished Samsung Galaxy S23 FE

Certified refurbished Google Pixel 8

Certified refurbished Samsung Galaxy S23

Certified refurbished Motorola edge - 2023

Certified refurbished TCL 40 Xe 5G

Certified refurbished Samsung Galaxy A54 5G

Still have questions?

Stay with Videotron and save

The same price for life for peace of mind

A discount that increases with each additional plan

A Take-back Credit that makes you want to change