Helix TV plans
Make things easier by bringing all your TV entertainment together in one place: easily find all your channels and apps in an intuitive, personalized interface.
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Special offers at your address
To access all your personalized offers and find the best-priced plans for your area
Enjoy the perks of our TV plans
Discover our 10 most popular TV plans
Stingray channels included
All Helix TV and TV App plans, with the exception of the TV and TV App Basic plans, include 96 Stingray music, radio and video channels.*
SEE THE BEST-PRICED PLANS FOR YOUR ADDRESS
Plans rates and Internet speeds may vary depending on the Videotron installations in your area. To access all your personalized offers, click on the link above and enter your address where indicated.
The Internet Traffic Management Policy applies from 100 Internet.
A Premium channel included with every new TV or TV App plan
A variety of content is available to you thanks to the Premium channel included in our TV (excluding TV Basic service plan) and TV App plans. For example, discover all illico+ original and exclusive series, as well as content for the whole Helix family!
A Helix TV plan includes…
- One Helix TV terminal with a voice remote
- One Helix Fi gateway for your Internet access
- The Helix TV app with the Download and go* feature to access your TV content on all your mobile devices
- The casting of content on your TV screen using Chromecast, AirPlay, Amazon Fire and Apple TV devices, or compatible Samsung and LG TVs
- 4K content
No. 1 customer service in Québec: Quebecers’ preferred telecommunications company for customer service.*
Lots of ways to watch TV
ALL YOUR CONTENT IN ONE PLACE
Live channels, recordings, On Demand* and pay-per-view content, integrated apps,* Kids Zone.
HELIX TV APP INCLUDED
Access your TV content on your mobile devices, computers, and all your screens.
RECORD CONTENT SIMULTANEOUSLY
Record up to 8 HD shows simultaneously in the cloud, so you don’t miss a thing.
100 HOURS OF STORAGE
Use the 100 hours of storage included, and easily increase this capacity as needed.
5 additional viewing screens thanks to the Helix TV app
The Helix TV app, included with any Helix TV plan subscription, allows you to watch content on up to 5 additional screens simultaneously on any device you want, either live, on demand, in offline or catch-up mode, or through apps. At home, at the cottage, and everywhere else in Québec, your content follows you wherever you go!
More affordable TV, we have it too!
TV plans don’t fit in your budget? Go for a TV App plan, which allows you to access all your favourite content without needing a terminal and a TV or even to be at home.
Frequently asked questions about Helix TV plans
Helix TV offers a wide selection of channels for a variety of television programming, French, English and other:
- With every Helix TV subscription, you enjoy the Basic service, which offers 24 HD channels, including all the Canadian general-interest networks, access to Indigo and the pay-per-view TV service.
- The Trending channels, which come with all TV packages, include a wide selection of Quebec and international TV channels.
- The Sports selection offers a wide selection of Quebec and international sports channels.
- TV and movie buffs will love our Premium channels, such as illico+.
- A variety of top-quality music, international and sports channels in the pay-per-view offer will make your family happy.
You can change your channels or select on a pay-per-view basis others that would not be included in your Helix TV subscription. To do so, simply log in to My Account on Videotron’s website. Note that the price of your plan will change as a result of the change in your services, such as adding or removing a channel. Visit our Support site to earn more about how to change your channels.
Each Helix Internet and TV plan includes the free rental of one Helix Fi gateway for the Wi-Fi connection, as well as one Helix TV terminal (with voice remote) linked to your TV with an HDMI input.
You can connect other TVs by adding a Helix TV terminal per TV or use the Helix TV app included in your plan to stream your content on your screens without a terminal.
Yes. With the Helix TV app, which is free with your Helix TV plan, you can watch your live channels, recordings, On Demand content and downloads on your phone. You can even do up to five simultaneous viewings on different screens.
The Helix TV app is free with all Helix TV plans. Simply download it to your mobile devices to enjoy it.
With Helix, a TV plan is always paired with a Helix Internet plan, because it’s the Internet that powers the TV (IPTV).
Not at all! Helix technology is designed to provide an enhanced entertainment experience at the fastest Internet speeds.
On average, to achieve continuous Ultra High Definition (UHD or 4K) image quality, a connection with a minimum speed of approximately 25 Mbps is required. More speed is needed if you use several other connected and bandwidth-hungry devices at the same time. Helix’s unlimited Internet plans are tailored to your needs, with speeds starting at 30 Mbps.
Yes. Your Helix TV entertainment platform features a wide selection of exciting content, including everything on Netflix, Prime Video, and illico+. However, a subscription to these services is required to use these apps.
Using the voice command, simply say “Netflix,” “Prime Video,” or “illico+.” You can also access it by pressing the Helix button on your remote. Scroll to the Apps tile and select Netflix, Prime Video, illico+, or another app of your choice.
Helix TV plans such as Absolute, All-In, Showtime, Sports Fan, Discovery, Sports Discovery or Light have changed their name, but still offer you a combination of the Basic channels and your choice of 5, 10, 15 or 25 Popular and Sports channels, not to mention the Premium and à la carte channels you can add to your plan.
All Helix TV plans, with the exception of the TV Basic plan, also include:
- 37 radio channels
- 56 Stingray music channels
- 3 Stingray video channels: Festival 4K, Naturescape HD, and Naturescape 4K
Conditions*
Helix services availability
Helix technology is available or exclusively available in some regions.
Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Powerful Wi-Fi
Based on the Full Network Test feature in the Helix Fi app, for which an average of 90% of Helix Internet subscribers got good or excellent results in 2023.
Most secure Wi-Fi
Customer must enable the Advanced Security feature in the Helix Fi app, free of charge.
Videotron no. 1
According to the CRTC Sales Practices Review - 2022 Secret Shopper Project Detailed Findings Report, dated March 23, 2022.
Helix TV app content
Available on selected channels. Viewing content requires a Wi-Fi network connection and consumes data. Streaming of content, be it live, recorded, or on demand, is limited to Canada only. However, it is possible to stream content abroad that has previously been downloaded in Canada. Fees apply for movie rentals and for viewing pay-per-view content. The rental period for adult movies may vary according to the type of content selected.
Download and go
Downloading content requires a Wi-Fi network connection and uses up data. Available on selected content. Up to 15 downloads per device. Up to 5 devices per account may download content. Downloaded content is only accessible for 30 days.
Helix TV integrated apps
A membership is required to use Club illico, Vrai, ICI TOU.TV EXTRA, Netflix, Hayu, Toober and Prime Video apps.
Helix GIGA Internet + TV 10 Sports and Popular choices offer at $114/month
This limited-time offer applies to new Helix customers who reside at eligible addresses and who subscribe to Helix Internet and TV. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) a lifetime promotional discount of $22 per month, conditional upon customer maintaining their subscription to a Helix Internet and TV plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $136; and (b) the rental of the Helix Fi gateway and one Helix TV terminal, included for customers who subscribe and maintain their subscription to a Helix Internet and TV plan. Equipment rental is subject to availability and gateway and terminal models may vary; and (c) one (1) Premium choice among illico+ (default), Superstations, or Super Channel when the customer subscribes to a Helix Internet and TV plan (excluding Basic TV). The Premium choice is valid exclusively for new customers who subscribe to a Helix Internet and TV plan (excluding Basic TV) or TV App plan, and is conditional upon customer maintaining their subscription. The choice must be kept for at least 30 days before the customer can change it. The content offering is subject to change at any time. Viewing content online may result in the use of data, the charges of which shall be borne by the customer. These services are available where technology permits. Customer has 30 days following activation of their subscription to cancel the agreement and get reimbursed the current monthly rate. However, customer will be required to pay the amounts due for optional and occasional services. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Taxes not included. Certain conditions apply.
Stingray channels included
All Helix TV and TV App plans, with the exception of the TV and TV App Basic plans, include 37 Stingray audio channels, 56 Stingray music channels, 3 Stingray video channels (Festival 4K, Naturescape HD, and Naturescape 4K).
Terms and conditions: Communications Service Contracts
According to the Bill 96, contracts must be presented in French first to all customers: Modalités et conditions : Contrats de services de communication de Vidéotron.