What channels are available with Helix TV plans and how do I add more?

Helix TV offers a wide selection of channels for a variety of television programming, French, English and other: With every Helix TV subscription, you enjoy the Basic service, which offers 24 HD channels, including all the Canadian general-interest networks, access to Indigo and the pay-per-view TV service. The Trending channels, which come with all TV packages, include a wide selection of Quebec and international TV channels. The Sports selection offers a wide selection of Quebec and international sports channels. TV and movie buffs will love our Premium channels, such as Club illico and Vrai. A variety of top-quality music, international and sports channels in the pay-per-view offer will make your family happy. See all channels. You can change your channels or select on a pay-per-view basis others that would not be included in your Helix TV subscription. To do so, simply log in to My Account on Videotron’s website. Note that the price of your plan will change as a result of the change in your services, such as adding or removing a channel. Visit our Support site to earn more about how to change your channels.

What equipment is required to enjoy Helix TV?

Each Helix Internet and TV plan includes the free rental of one Helix Fi gateway for the Wi-Fi connection, as well as one Helix TV terminal (with voice remote) linked to your TV with an HDMI input. You can connect other TVs by adding a Helix TV terminal per TV or use the Helix TV app included in your plan to stream your content on your screens without a terminal.

Can I watch TV on my phone with my TV plan?

Yes. With the Helix TV app, which is free with your Helix TV plan, you can watch your live channels, recordings, On Demand content and downloads on your phone. You can even do up to five simultaneous viewings on different screens.

How do I get the Helix TV app with my TV plan?

The Helix TV app is free with all Helix TV plans. Simply download it to your mobile devices to enjoy it.

Can I have all three services (Internet, television and telephone) with my Helix plan?

With Helix, a TV plan is always paired with a Helix Internet plan, because it’s the Internet that powers the TV (IPTV).

Will watching TV through the Helix platform affect my Internet speed?

Not at all! Helix technology is designed to provide an enhanced entertainment experience at the fastest Internet speeds. On average, to achieve continuous Ultra High Definition (UHD or 4K) image quality, a connection with a minimum speed of approximately 25 Mbps is required. More speed is needed if you use several other connected and bandwidth-hungry devices at the same time. Helix’s unlimited Internet plans are tailored to your needs, with speeds starting at 30 Mbps. More details about unlimited Internet with Helix

Are Netflix, Prime Video, and Club illico available on Helix TV?

Yes. Your Helix TV entertainment platform features a wide selection of exciting content, including everything on Netflix, Prime Video, and Club illico. However, a subscription to these services is required to use these apps. Using the voice command, simply say “Netflix,” “Prime Video,” or “Club illico.” You can also access it by pressing the Helix button on your remote. Scroll to the Apps tile and select Netflix, Prime Video, Club illico, or another app of your choice. Discover other Helix TV integrated apps

Why can’t I find Videotron 30-channel TV plan and All-In plan?

Helix TV plans such as Absolute, All-In, Showtime, Sports Fan, Discovery, Sports Discovery or Light have changed their name, but still offer you a combination of the Basic channels and your choice of 5, 10, 15 or 25 Popular and Sports channels, not to mention the Premium and à la carte channels you can add to your plan.

What radio, and Stingray music and video channels are included?

All Helix TV plans, with the exception of the TV Basic plan, also include: 37 radio channels 56 Stingray music channels 3 Stingray video channels: Festival 4K, Naturescape HD, and Naturescape 4K

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Enjoy the perks of our TV plans

Free equipment rental

Helix Fi gateway, Helix TV terminal and voice remote are included with the subscription.

Service without obligation

Take advantage of your no-obligation plan over time and change it as you need to, free of charge.

Helix TV app

Watch live, on-demand or offline, on up to 5 screens simultaneously.

Premium channel

Your choice of one Premium channel included between Club illico, Superstations or Super Channel.*

$30/month lifetime discount on TV 10 Sports choices + 500 Internet

The best choice for keeping up with your favourite series and sports this fall: TV 10 Sports and Popular choices + 500 Internet for $104/month.*

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Stingray channels included
All Helix TV and TV App plans, with the exception of the TV and TV App Basic plans, include 96 Stingray music, radio and video channels.*