How to use the Helix TV Replay and Lookback features

Learn how to use the catch-up features on Helix TV, so you don’t miss your favourite shows and content.

Navigating on a current program

Thanks to the catch-up features, you can pause a current program, go back to the live broadcast, rewind, and sometimes even fast forward. Show recordings begin when you choose a channel that allows you to control the playback.

Good to know

You can rewind up to 25 minutes, but cannot go back further than the time when you tuned in to the channel.

Restart a current program

The Restart feature allows for watching the current program from the beginning.

The restart icon next to a program in the TV Listings means it can be replayed in its entirety. To use the Restart feature:

From content in playback

Remote_HELIX_Touche_Micro Voice remote: "Restart"

  1. Press info.
  2. Select Restart.

In the TV Listings

  1. Select the desired content.
  2. Press info on the Voice remote.
  3. Select Restart.

Lookback

You can watch a show as soon as it ends, and up to 72 hours (variable according to content) after its broadcast without having to record it or waiting for it to be available in the On Demand section.

  1. Use voice command or the Helix Menu Search feature to find the desired content.
  2. Select Episodes.
  3. Choose the episode to watch in the list.

Some content is available in the On Demand section. To find out if the desired content is accessible on demand or on lookback, search the Helix Menu and then confirm the viewing options.

 

Watch the next episode

With the Watch the Next Episode option, binge-watch your favourite TV series without stopping. At the end of an episode:

  1. Select the down arrow to bring up the contextual menu.
  2. Select Next with the right arrow to watch the next episode.

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