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2 GIGA, more speed where it matters
Built for households that do more every day
The perfect higher speed for highly connected families who juggle multiple activities and want everything to run faster, without waiting.
Optimal for high-intensity, simultaneous use
Enjoy a seamless experience across your devices: faster downloads, smooth 4K streaming, online gaming, and remote work–all happening at once without slowdowns.
Unlimited and all-inclusive
Unlimited usage – Internet gateway included – Management app included – Advanced Security included
Our Helix equipment
Frequently asked questions on Videotron 2 GIGA Internet
Our fastest fibre-powered* plans are GIGA Internet, available in most areas where Helix services are available; 2 GIGA Internet, available in select areas only; and 2.5 GIGA Internet, available in certain 100% fibre-to-the-home areas.
With Helix, Unlimited 2 GIGA fibre Internet is definitely the choice for those who don’t want to have to worry about a lack of speed. Thanks to the high-performance Helix Fi gateway, you can enjoy powerful Wi-Fi* and a strong signal that extends throughout your home. The included Helix Fi app allows you to easily manage your network and all your connected devices, and offers Advanced Security for the most secure Wi-Fi.*
Download speed: 2 Gbps
Upload speed: 200 Mbps
Here is the minimal configuration required on your devices to reach the optimal speed of your 2 GIGA Internet plan:
- Processor
Intel Core (10th generation) or equivalent - Operating system
PC: Windows 10
Mac: macOS 15.0 - Free disk space
2 GB - System memory
8 GB - Network Interface Card (NIC) or network adapter
Gigabit Ethernet - Wired Ethernet connection
GIGA Internet: Cat5e Ethernet cable - Web browser
PC: Google Chrome (latest version)
Mac : Safari (latest version)
The 2 GIGA Internet plan is currently available only in selected areas.
Check the plans available in your area.
Find the Internet plan that suits you best
GIGA Internet
2.5 GIGA Internet
Videotron, Quebecers’ #1 choice : The most reliable and trustworthy telecommunications company, offering the best customer service in Québec.*
It pays to shop online!
2 GIGA Internet
This limited-time offer applies to new Videotron customers who reside at eligible addresses and who subscribe to Helix Internet. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) a lifetime promotional discount of $3 per month, conditional upon customer maintaining their subscription to a Helix Internet plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $88 and (b) the rental of the Helix Fi gateway, included for customers who subscribe and maintain their subscription to a Helix Internet and TV App plan. Equipment rental is subject to availability and gateway and terminal models may vary. The Unlimited 2 GIGA Internet plan is available only where access and technology permit. Maximum Internet speed at the gateway is 2 Gbps for downloads, and 200 Mbps for uploads. Internet speed may vary depending on the customer's gateway, technical configuration, plan purchased, wired and wireless equipment, personal use, environment, Internet and server traffic, simultaneous use with the Helix TV service (if applicable) and other factors. Videotron's network combines fibre optics and coaxial cables. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra, if required. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Applicable municipal, provincial, and federal taxes and fees extra. Videotron's network combines fibre optics and coaxial cables. Available where access and technology permits. Certain conditions apply.
Videotron’s network
Videotron’s network combines fibre optics and coaxial cables. Available where access or technology permits. Certain conditions apply.
Powerful Wi-Fi
Based on the Full Network Test feature in the Helix Fi app, for which an average of 87% of Helix Internet subscribers got good or excellent results in 2025.
Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
Delivery
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.