TV APP PLANS

The app that reinvents your TV space.

The Helix TV app was designed for a thousand and one everyday situations when you want to watch TV freely, wherever you are in the country.*

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500 Internet + TV App of your choice starting at $80/month*

Internet here, TV App here, there, and everywhere. Your favourite channels and illico+ go with you wherever you are, on the screen of your choice.

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Flexible, portable, and entertaining TV experience

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  1. Live TV without a terminal
    Access your live channels and On Demand content from anywhere in the country.*


  2. 5 simultaneous viewings
    Watch different content on up to five screens simultaneously: phone, computer, casting on TV or direct access on smart TVs.*


  3. Download and go*
    Watch up to 15 downloaded content items without using up your mobile data.


  4. Access to all your content
    In addition to all your channel choices, enjoy a wealth of exclusives, movies, series and more with illico+ included.*


SEE TV APP PLANS

Access your TV entertainment wherever you want in the country*

Une foule de contenus

A host of content

  • Live channels
  • On Demand content
  • Premium choice such as illico+
  • Downloads
  • Recordings*
Sur tous vos écrans

On all your screens

  • Phone
  • Tablet
  • Computer
  • TV screen with Chromecast, AirPlay, Amazon Fire and Apple TV devices
  • Smart compatible Samsung and LG TVs
Peu importe où vous êtes

Wherever you are*

  • At home
  • On public transport
  • At the cottage
  • On vacation
  • Across Canada*

Illico+, entertainment galore!

illico+ is the Premium choice included in our TV (excluding TV Basic service plan) and TV App plans.

SEE MORE ILLICO+ CONTENT

 

Enhance your TV experience

The Helix TV app is included in all our TV plans, which also offer access to your content available in 4K and favourite apps in a single intuitive modern interface, voice command and 8 simultaneous recordings.

DISCOVER OUR TV PLANS

Rehaussez votre expérience télé

Frequently asked questions about TV App plans

All our TV App plans include one Helix Fi gateway, the Helix TV app, up to 26 Basic channels, 1 Premium channel and a number of channels of your choice, depending on the plan you choose.

See available plans

Once you’ve subscribed to one of our TV App plans, simply download the Helix TV app to your mobile devices, then log in with your Helix ID and password.

Download the Helix TV app on Google Play or the App Store.

You can also access the app on your computer through the Helix Web platform.

Using Chromecast or AirPlay technology on your smartphone, tablet or laptop, using an Amazon Fire or Apple TV device, or compatible Samsung and LG TVs, you can stream your content to a big screen, on a TV at home, at your friend’s house or elsewhere. 

All types of content included in your TV App plan can be streamed: live broadcasts, On Demand content, recordings, etc.

Cloud recording of your shows is available as a paid option with a TV App plan. Three recording capacities are available: 100 hours, 200 hours, and unlimited. This addition to your plan can be done directly in My Account.

When you’re connected to your Wi-Fi network at home
Helix Internet accesses are unlimited, so data consumed by the Helix TV app has no impact on your billing.

When you’re connected to a Wi-Fi network other than yours or to a mobile network
Data is used up by the Helix TV app, as well as if you use a website or another app to view entertainment content such as Netflix or YouTube. Your usage may therefore result in data charges.

Every TV App plan includes a Premium channel, either illico+, Super Channel, or Superstations.

Don’t miss out on all illico+ original productions!

illico+ content is available in the Browse section of the Helix TV app.

It pays to shop online!

Same prices as over the phone or in-store
Same prices as over the phone or in-store
No hidden fees
No hidden fees
At your own pace, with no waiting
At your own pace, with no waiting
Free delivery in 48-hour*
Free delivery in 48-hours*

Helix 500 Internet + TV App of your choice starting at $80/month    
This limited-time offer applies to new Helix customers who subscribe to Helix Internet and Helix TV App. Customers who are already subscribed to a Videotron Internet or TV service are not eligible for this offer. Some addresses, due to a move, are not eligible for this offer. The offer entails: (a) a lifetime promotional discount of $5 per month, conditional upon customer maintaining their subscription to a Helix Internet and Helix TV App plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $85 ; and (b) the rental of the Helix Fi Gateway, included for customers who subscribe and maintain their subscription to the Helix Internet and Helix TV App plan. Equipment rental is subject to availability and Gateway models may vary; and (c) one (1) Premium choice among illico+ (default), Superstations, or Super Channel when the customer subscribes to a Helix Internet and Helix TV App plan. The Premium choice is valid exclusively for new customers who subscribe to a Helix Internet and TV plan (excluding Basic TV) or TV App plan, and is conditional upon customer maintaining their subscription. The choice must be kept for at least 30 days before the customer can change it. The content offering is subject to change at any time. Viewing content online may result in the use of data, the charges of which shall be borne by the customer. These services are available where technology permits. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Taxes not included. Certain conditions apply.

Videotron’s network    
Videotron’s network combines fibre optics and coaxial cables. Available where access or technology permits. Certain conditions apply.

Helix TV app content
Available on selected channels. Viewing content requires an Internet network connection and consumes data. Streaming of content, be it live, recorded, or on demand, is limited to Canada only. However, it is possible to stream content abroad that has previously been downloaded in Canada. Fees apply for movie rentals and for viewing pay-per-view content. The rental period for adult movies may vary according to the type of content selected.

Use outside the home    
Only Helix GO content is available. Content viewed must be on a channel included in the customer’s plan. Some live content may not be available outside Québec.

Casting and streaming with the Helix TV app    
Using Chromecast or AirPlay technology from a smartphone, tablet or computer, using an Amazon Fire or Apple TV device, or compatible Samsung or LG TVs.

Download and go     
Downloading content requires a Wi-Fi network connection and uses up data. Available on selected content. Up to 15 downloads per device. Up to 5 devices per account may download content. Downloaded content is only accessible for 30 days.

Recordings     
Cloud recording is available as a paid option with a TV App plan.

illico+     
One Premium choice among illico+ (default), Superstations, or Super Channel is included in our TV (excluding TV Basic service plan) and TV App plans.

Delivery     
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.