illico+ app

Learn how to watch illico+ content from the app on a mobile phone, computer, or TV.

Are you subscribed to illico+ and to a Helix TV or TV App plan? Enjoy illico+ content directly through your TV connected to a Helix TV terminal or the Helix TV app. Learn how to access illico+ with Helix.

Sign up now!

Anyone anywhere in Canada can subscribe to illico+, whether they’re a Videotron customer or not. Subscribe to illico+.

Icone Application helix tv

How to access the illico+ app on a mobile device

  1. Download the illico+ app:
     

    Scan this QR code using the tablet or mobile phone you want to install the app on:
    Code QR Club Illico
  2. Log in with your Customer Centre or illico+ credentials.

Watching video content uses up a lot of data (GB). Keep an eye on your mobile usage and connect to a Wi-Fi network whenever possible.

Casting to a screen with Chromecast or AirPlay

  1. Open the illico+ app on your smartphone or tablet.
  2. Tap the streaming icon in the top-right corner.
  3. Follow the instructions on your screen.
picto laptop

How to access the illico+ app on a computer

  1. Go to tv.illicoplus.ca.
  2. Click Sign in.
  3. Log in with your Customer Centre or illico+ credentials.

Casting to a screen with Chromecast or AirPlay

  1. Log in to tv.illicoplus.ca on your computer using Google Chrome.
  2. In the top right of your browser menu, click Settings (Plus) > Cast.
  3. Follow the instructions on your screen.

To stream content using Chromecast, your TV must have a Chromecast streaming stick or the built-in Chromecast feature.

The AirPlay feature of an Apple device can be used to stream content on most smart TVs.

Casting

How to access illico+ with Fire TV, Apple TV, or Google TV

  1. Go to the app store and download the illico+ app.
  2. Follow the pairing instructions, if applicable.
  3. Log in with your Customer Centre or illico+ credentials.
television

Accessing illico+ on a smart TV

The illico+ app is available directly from the app stores of LG and Samsung smart TVs manufactured in 2021 or later.

  1. Visit the app store on your smart TV and download the illico+ app.
  2. Launch the illico+ app.
  3. Select Log in and use your mobile phone to scan the QR code displayed on the screen, or go to tv.illicoplus.ca on your computer or mobile device.
  4. Enter the 6-digit connection code to pair your illico+ app with your device.
  5. Complete the authentication step with your Customer Centre or illico+ credentials.

Having trouble with the app?

Check out our mobile app troubleshooting tips or clear your browser’s cache.

Frequently asked questions about the illico+ app

Web browsers
The illico+ app works on the following browsers:

  • Chrome
  • Safari
  • Edge
  • Firefox

To ensure optimal performance, use the latest version of your web browser. Browsers generally update automatically, but you may need to do a manual update.

Mobile devices (phone or tablet)

  • Android 8.1 and higher
  • iOS 16 and higher

Multimedia broadcasters

  • Chromecast: 2nd generation and higher
  • Apple TV: tvOS/iPadOS 16 and higher
  • Amazon Fire TV stick: FireOS 7.0 and higher

Smart TVs

  • Android TV and Google TV 9.0
  • Samsung TVs: 2021 and later
  • Amazon Fire TV : FireOS 7.0 and higher

Yes. If you’re not connected to a Wi-Fi network, the illico+ and Helix TV apps use mobile data. For reference, watching or downloading a one-hour program uses about 1.8 GB of data.

More Support

How to subscribe to illico+
Accéder à l’appli Helix TV
How to access illico+ with Helix or illico TV

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