Update your app

Download the latest version of your Videotron apps to benefit from all their features.

Lire la version française

We invite you to update your Helix Fi and Helix TV apps on your mobile devices. This will ensure that they work properly and that you enjoy the best possible experience.

Updating the Helix Fi app

Updating the Helix TV app

Can’t log in from a web browser? Clear the browser cache and try logging in again.

Having trouble connecting to the User Centre + app? Follow our application troubleshooting tips and try logging in again.

Was this article helpful?

We're here to help

Contact us

Get fast, real-time service by chat or by phone.

Contact us

Ask the Community

Ask your questions on our forum and see what solutions other users have found.

Ask the Community

Find a store

Visit us in-store for friendly in-person support.

Find a store