Create a wireless access point by enabling Bridge Mode on the Helix Fi gateway
In Bridge Mode, your Helix Fi gateway’s built-in router is disabled. You must therefore connect all your equipment to your personal router.
- Connect the network cable to the router’s WAN port to one of the gateway’s LAN ports.
- Make sure you don’t plug anything into any of the gateway’s other LAN ports, as only the port your router is connected to will be functional after you enable Bridge Mode.
- In a web browser, type http://10.0.0.1 in the address bar and log in:
- Username: admin
- Password:
- Check the label under the gateway
OR - Enter the password you previously configured
OR - If the gateway was reset recently, try: password
- Check the label under the gateway
- Select Gateway and then At a Glance from the central menu.
- Enable the Bridge Mode button.
- Click OK to confirm. Your gateway will reboot.
Warning: You can’t enable Bridge Mode at the same time as the Ethernet WAN mode used via a wired partner network. It is also impossible to use the Bridge Mode if your Helix installation includes an optical unit that feeds your gateway via an Ethernet network cable.
Good to know
When using this network configuration, the Helix Fi gateway’s advanced features are disabled, the Helix Fi application is disabled, Wi-Fi pods are non-functional and our Technical Support team can only offer limited assistance for troubleshooting for gateway and Wi-Fi network issues.
Disable Bridge Mode on the Helix Fi gateway to remove a wireless access point
- In a web browser, type http://10.0.0.1 in the address bar and log in by entering admin as the username and password in the other field or use the password you have already chosen.
- Select Gateway and then At a Glance from the central menu.
- Disable the Bridge Mode button.
- Click OK to confirm. Your gateway will reboot.
If Bridge Mode remains enabled, you must reset the gateway to its factory-default settings.
- To do so, unplug all devices from the gateway’s LAN outlets.
- Follow the procedure to reset your Helix Fi gateway depending on its model.
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Enable or disable Access Point Mode on the Next Generation Router (Zyxel)
- Access http://192.168.0.1.
- Enter admin as the username and leave the password field blank, or enter your chosen credentials, then log in.
- Click on Expert Mode.
- Select the Maintenance icon on the left side of the page.
- Go to the System Operator Mode section.
- Check Access Point Mode to enable this mode, or Router Mode to disable it.
- Click on Apply.
Good to know
In Access Point mode, the IP address is 192.168.0.2. Router features such as NAT, bandwidth management, remote management or firewall are not available in this mode.
Need help restoring your Internet connection? Here’s how to troubleshoot your Wi-Fi.