• Number
  • Contact

What type of Videotron Mobility customer are you?

What would you like to do today?
Configure your phone number
Dial *#06# on your mobile phone to receive the IMEI number. It consists of 15 numeric characters.
Your account number can be found on one of your invoices from your actual provider.

Make sure you know which SIM card format is compatible with your mobile phone.

Fill in the form to confirm your order

A representative will contact you as soon as possible during our business hours to finalize your transaction.

Be sure to enter the best number to reach you to confirm your order.
Your products will be delivered to this address.

Valid photo ID and signature required upon reception.

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* Conditional on service availability. The transaction will be completed by telephone with a Videotron customer service representative. The terms and conditions for Mobile plans and devices are available at https://videotron.com/en/mobile. The terms and conditions of the service contract are available in French first, according to Bill 96, at videotron.com/soutien/legal/modalites-conditions. Offers, services and rates are subject to change without prior notice and may vary by region. Certain conditions apply.