How to enable or disable audio description on Helix TV

You can easily manage audio description on your television, computer or mobile device, whether you’re watching direct TV, a recording or on-demand content.

Not subscribed to Helix? Learn how to enable audio description with illico TV.

picto checkmark

How to enable or disable audio description on Helix TV

You can enable or disable audio description easily by voice command, on the video control panel, or in the Accessibility Settings.

Say “Audio description”

Use the “Audio description” voice command to activate or deactivate this feature. See other handy voice commands.

On the video control panel

  1. Press down arrow or the middle button on the voice remote to display the video control panel.
  2. Select audiodescription fr and press the middle button to enable or disable audio description.
  3. An Audio description tag will appear with the options ON or OFF.

In the Accessibility Settings

  1. Press Remote_HELIX_Touche_B to open the Accessibility Settings.
  2. Select Audio Description, then press the middle button to enable or disable it.
  3. Press exit to go back to watching your show. If the show has an audio description track, you should now hear it.

Good to know

Note that there will be no audio description during commercials or scenes with dialogue with little action.

icon search

How to find content with audio description?

You can easily find shows and movies with audio description by browsing the TV Listings. Shows with audio description have the audiodescription fr logo in their description at the bottom of the screen.

If voice guidance is enabled, it indicates that audio description is available, if applicable, when viewing information on a show.

Good to know

The audio description logo described audio is often displayed at the beginning of a show.

Applications

How to enable or disable audio description on the Helix TV app

On mobile or tablet

  1. Open Helix TV app, then tap the icon in the upper left corner.
  2. Go to Accessibility.
  3. Tap the toggle to enable or disable Audio description.

On the web

  1. Log in to the Helix TV app online with your Helix credentials, then click the settings icon in the upper right corner of the screen.
  2. Go to Accessibility option.
  3. Click the button to enable or disable Video Description.
Visual limitation

What is audio description?

Audio description is an audible description of what you see on the screen. This TV description enables people with visual impairment to get information they would have otherwise missed.

Broadcasters determine which content features audio description.

   
Sometimes, audio description is also called “video description.”

Looking for more information about accessibility options with Helix TV?

Was this article useful?