How do I get onto the LTE network?
To get onto the LTE cellular network, you need a compatible device and SIM card. If you want to make calls and send and receive text messages on the network, you also need to enable the VoLTE feature.
What are the main advantages of LTE technology?
Compared to past generation networks, LTE technology offers the following improvements:
- Much faster download/upload speeds
- Better network response time
- End-to-end IP-based data transfer, including calls and text messages for VoLTE-enabled devices
That makes for a much more user-friendly experience with:
- Fluid mobile apps
- Excellent video quality (HD video uses 30 MB of data for every viewing minute, requiring fast download speeds)
- Quick webpage display
- Ability to share much larger files (i.e. videos)
- Fluid video chatting without interruptions
Benefits specific to the VoLTE feature
- Reduced interruptions when switching from the Videotron network to a partner network
- HD audio quality for calls between Videotron customers in Canada and the United States
- Much faster call routing
- Possibility of using the Wi-Fi Calling service
Compatibility with Videotron’s LTE network
All devices we sell are compatible with our network. You can also use your own LTE device on Videotron’s network. However, you need an LTE SIM card and you must make sure your device is compatible with our network’s frequency spectrum.
- Bands: 4, 7, 12, 13, 66 and 71
Before ordering your SIM card, you should visit a store and speak with a sales associate who will check whether or not your device is compatible with our LTE network.
LTE network FAQs
When you compare the LTE network with the HSPA+ network, the difference is clear: LTE technology is nearly 3 times faster when downloading and 7 times faster when uploading.
HSPA+ Technology
- When downloading: 14 Mbps
- When uploading: 2 Mbps
LTE Technology
- When downloading: 35 Mbps
- When uploading: 15 Mbps
Most of the devices are compatible with previous generations of network technology, such as HSPA+, HSPA and GSM. This means you can benefit from extended coverage when you are outside an LTE coverage area, in a location where a partner network is available in Québec, the rest of Canada or roaming abroad.
