Wi-Fi pods to extend your signal range
You can install Wi-Fi pods to get better coverage, when needed. Combined with the Helix Fi gateway, these Wi-Fi extenders provide improved stability and better connectivity throughout your home.
Simply plug the Wi-Fi pods into your wall outlets to extend your signal range to the most remote locations. You can count on a reliable Wi-Fi connection for entertainment or work, whether in a corner of the bedroom, in the basement or on the outside patio.
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Creation of a mesh Wi-Fi network that extends the coverage
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Continuous monitoring of the Wi-Fi activity and network
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Automatic switching to the best connection
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Quick setup and easy management with the Helix Fi app
Wi-Fi extender for all types of homes
For a one or two-story home with three to four bedrooms or to meet specific needs, you may need one pod to stabilize your Internet connection and avoid signal loss in the rooms furthest from the Helix Fi gateway. For example, a pod connected in your kitchen could extend your coverage to reach the adjacent patio.
To fully cover a very large house with five bedrooms or more, you may need two pods, depending on dimensions, the thickness of the walls and the materials they are made of.
The pods extend your Wi-Fi network to the areas furthest from your Helix Fi gateway to eliminate dead areas and create a uniform coverage across the house to keep you connected when you change rooms.
You have everything to gain from installing pods if you see that the Wi-Fi signal is weak or intermittent in some rooms in your home.
No, the pods are optional. Many homes only need the Helix Fi gateway to enjoy optimal Wi-Fi coverage. If some rooms in your home have a Wi-Fi signal that is too weak, pods provide the perfect solution by extending your coverage to serve these areas.
You must first subscribe to a Helix plan online or in-store. Then, if you find that you need to expand your coverage, you can purchase one or more Wi-Fi pods in My Account, in the Services and Equipment section. You will receive them in the mail and will be able to easily install them yourself using the Helix Fi app.
Pods are sold individually, as the recommended number of pods varies depending on factors such as the size of your home, the building materials used and the location of your Helix Fi gateway.
No. Installing the pods is easy and takes approximately 15 minutes. Simply plug the pods into a wall outlet, connect them to your Helix Fi gateway and activate them with the Helix Fi application.
No. Pods are designed for indoor installation only. To extend Wi-Fi coverage to an outdoor area adjacent to your home, plug a pod indoors into the wall outlet closest to the outdoor area to which you wish to extend your Wi-Fi coverage.
Discover Helix Internet
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Same prices as over the phone or in-store
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No hidden fees
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At your own pace, with no waiting
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Free delivery in 48 h*
Conditions*
Videotron’s network
Videotron’s network combines fibre optics and coaxial cables. Available where access or technology permits. Certain conditions apply.
Helix services availability
Helix technology is available or exclusively available in some regions.
Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of $120. Taxes not included.
Delivery
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.