Support for your Internet equipment

Find all the information you need about the equipment to connect to the Internet and use a Wi-Fi network, whether you subscribe to Helix or another Internet access.
picto borne

Helix Internet

Learn more about the components of your Helix Internet equipment and the procedure to easily install it yourself.

picto wifi

Other Internet accesses

Learn how to install your Videotron modem and Router in order to access your Internet service.

picto depannage

Troubleshooting

Learn how to easily solve your Internet connection or equipment issues.

Have more questions?

Contact us

Get fast, real-time service by chat or by phone.

Contact us

Ask the Community

Ask your questions on our forum and see what solutions other users have found.

Ask the Community

Find a store

Visit us in-store for friendly in-person support.

Find a store