Club illico offers a host of content in French, including original series and exclusive productions, movies, youth programs, and documentaries that you can watch whenever you want.
To learn how to access Club illico, read the section that corresponds to your subscription option.
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Anyone can subscribe to the Club illico app, anywhere in Canada, whether they’re a Videotron customer or not. Subscribe to Club illico.
Club illico with a Helix TV plan
Are you a Helix TV subscriber? Access Club illico on your TV, from the Helix TV app, or on the Web.
How to access Club illico on a TV connected to the Helix TV terminal
Using the voice remote, say “Club illico”.
You can also access it from the menu:
- Launch the Helix TV app or log in to the Helix TV app platform on the Web.
- In the Browse section, select Club illico.
How to access Club illico on a mobile device or on the Web
Launch the Helix TV app or log in to the Helix TV app platform on the Web. In the Browse section, select Club illico.
Club illico with a TV App plan
Are you subscribed to a TV App plan? Access Club illico from the Helix TV app or on the Web.
How to access Club illico on a mobile device or on the Web
- Launch the Helix TV app or log in to the Helix TV app platform on the Web.
- In the Browse section, select Club illico.
Club illico with an illico TV plan
Are you an illico TV customer? Access Club illico on your TV, from the Club illico app, or on the Web.
How to access Club illico from a TV connected to an illico terminal
- Go to channel 900.
- Select Club illico.
Only illico terminals from Cisco and Technicolor and 4K terminals provide access to Club illico. View terminal models.
How to access Club illico on a mobile device
- Download the Club illico app.
- Log in with your Customer Centre credentials.
How to download content
You can download up to 15 movies and shows to a mobile device and keep them for 30 days to watch offline.
- Select the content and tap the checkmark on the right.
- Wait while the content downloads.
To access your downloads, tap the More tab, then Downloads.
How to access Club illico on the Web
- Go to clubillico.com.
- Click Sign in.
- Enter your Customer Centre login information.
How to access Club illico with Apple TV, Google TV, or Fire TV
- Download the Club illico app from the app store on your broadcast device.
- Scan the QR code with a mobile phone.
- Enter your email address and password, then tap Sign in.
Club illico mobile with a Mobile plan
Do you have a Mobile plan that includes Club illico mobile? Learn how to access this simplified version of the app.
- Download the Club illico app.
- Log in with your Customer Centre credentials.
The simplified version of the Club illico app only allows one show to be played at a time per account, and it doesn’t include the following features:
- Downloads
- Streaming to a TV from the app
- Access to the app from a smart TV or multimedia device connected to a TV
- Online access to the Club illico platform on the Web
- Favourites
Club illico without a TV or Mobile plan
Are you subscribed to Club illico without a Videotron TV or Mobile plan? Here’s how to access the content.
How to access Club illico on a mobile phone or tablet
- Download the Club illico app.
- Sign in with your Club illico credentials.
How to download content
You can download up to 15 movies and shows to a mobile device and keep them for 30 days to watch offline.
- Select the content and tap the checkmark on the right.
- Wait while the content downloads.
To access your downloads, tap the More tab, then Downloads.
How to access Club illico on the Web
- Go to clubillico.com.
- Click Sign in.
- Enter your Club illico login information.
How to access Club illico with Apple TV, Google TV, or Fire TV
- Download the Club illico app from the app store on your broadcast device.
- Scan the QR code with a mobile phone.
- Enter your email address and password, then tap Sign in.
This subscription option lets you watch content on a maximum of two devices at the same time.
- Sign into the Club illico Web platform.
- From the top right menu, select Account, then Unsubscribe.
You can also unsubscribe from the mobile app (on Android only).
Frequently asked questions about Club illico
- Android 4.5 or later, on tablet and mobile
- iOS 11 or later, on iPad, iPhone, and iPod touch
- Safari 11 or later, on macOS 10.11 or later.
- Internet Explorer 11 or Chrome on Windows 7
- Internet Explorer 11, Edge, Chrome, or Firefox, on Windows 8 or later
Yes. If you’re not connected to a Wi-Fi network, the Club illico and Helix TV apps use mobile data. For reference, watching or downloading a one-hour program uses about 1.8 GB of data.
Yes. Under the More tab in the bottom right corner of the screen, select Settings. Disable the Use Mobile Data and Download with Mobile Data buttons by toggling them from yellow to grey.
It depends on your subscription option.
- Helix TV or TV App plans: You can watch on up to five devices simultaneously.
- illico TV or All-Inclusive Mobile plans: You can only watch on one device at a time.
- Club illico without a TV or Mobile plan: You can watch on up to two devices at a time.
The video quality is automatically adjusted to ensure the best viewing experience based on your device’s performance and your Internet speed.
However, you can control your data usage by manually adjusting the video quality. Just tap the screen while a show is playing and tap on the gear icon that appears in the upper right corner of the screen. Set the playback quality to High, Medium, or Low. Your selection will be applied to your profile.
Viewing Club illico content with illico TV is done via cable, so it doesn’t require data usage. Watching with Helix TV is done over the Internet and uses data, but since Helix plans include unlimited usage, you don’t have to worry about that.
However, if you use a mobile device that’s not connected to a Wi-Fi network to stream content on a TV, it will use mobile data.
The selection of content depends on the broadcast rights we obtain from content providers. Our goal is always to carry all seasons of a series, but sometimes the broadcast rights expire or there’s a delay in getting more seasons.
Of course. If you aren’t subscribed to Helix TV, illico TV, or an All-Inclusive Mobile plan, you can subscribe directly to the Club illico application.
- Tap the More tab in the bottom right corner of the screen.
- Select Downloads.
- Select the pencil in the upper right corner of the screen.
- Tap the trash can to the right of the content you want to delete.
Only illico New Generation terminals (models from Cisco and Technicolor and 4K terminals) provide access to Club illico. View terminal models.
If your terminal model is compatible and you don’t see Club illico on channel 900, contact Technical Support.
Good to know
Got questions about using the Helix TV app? Visit the Helix TV app support page.