How to access illico+

Discover all the ways to enjoy illico+ content, no matter what subscription option you have.

Important

Starting April 2, 2026, if your Helix TV plan includes illico+, it will automatically switch to illico+ With Ads. To learn more, visit our information page.

Use the illico+ Web platform

There are two ways to access illico+ on the Web. Choose the one that matches your subscription.

With a Helix TV plan

Log in to the Helix TV app on the Web with your My account credentials. In the Browse section, select illico+.

With an illico TV plan or the illico+ app only

Log in to the illico+ Web platform with your Customer Centre or illico+ credentials.

Good to know

illico+ offers a multitude of French-language content, including original productions, U.S. and foreign series, recent films, crime and investigation documentaries, reality shows, comedy and more.

 

To learn how to access illico+, read the section that corresponds to your subscription option.

illico+ with a Helix TV or TV App plan

Are you a Helix TV or TV App subscriber? Here’s how to access illico+.

On a TV connected to the Helix TV terminal (Helix TV plan required)

Good to know

Using the voice remote, say “illico+”.

You can also access it from the menu:

  1. Tap the HELIX button.
  2. Go to the Apps section and select illico+.

On a mobile device or a computer

Launch the Helix TV app or log in to the Helix TV app platform on the Web. In the Browse section, select illico+.

illico+ with an illico TV plan or without a TV plan

Are you an illico TV customer or subscribed to illico+, without having a TV package? Here is how to access illico+.

From a TV connected to an illico New Generation terminal (illico TV plan required)

  1. Go to channel 900.
  2. Select illico+.

Only illico terminals from Cisco and Technicolor and 4K terminals provide access to illico+. View terminal models.

On a mobile device

Use the illico+ app.

On the Web

Use the illico+ Web platform.

With Apple TV, Google TV, or Fire TV

Use the illico+ app.

Frequently asked questions about illico+

It depends on your subscription option.

  • Helix TV or TV App plans: You can watch on up to five devices simultaneously.
  • illico TV or All-Inclusive Mobile plans: You can only watch on one device at a time.
  • Club illico without a TV or Mobile plan: You can watch on up to two devices at a time.

The selection of content depends on the broadcast rights we obtain from content providers. Our goal is always to carry all seasons of a series, but sometimes the broadcast rights expire or there’s a delay in getting more seasons.

Of course. If you aren’t subscribed to Helix TV or illico TV, you can subscribe directly to the illico+ application.

Only illico New Generation terminals (models from Cisco and Technicolor and 4K terminals) provide access to illico+. View terminal models.

If your terminal model is compatible and you don’t see illico+ on channel 900, contact Technical Support.

Good to know

Got questions about using the Helix TV app? Visit the Helix TV app support page.

Discover other apps available on Helix TV

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