Select a category for answers to your questions Calls and services Voicemail Troubleshooting Frequently asked questions about Home Phone What do I do when my home phone has no dial tone?. What star codes and add-on features can I use?. What are the long-distance rates?. What are the fees for optional or pay-per-use services?. How do I set up my Voicemail service?. How do I listen to my new messages?. How do I reset my Voicemail PIN?. Does the 988 helpline work with Videotron?. Check out these blog articles Follow the World Cup live Here's how to experience every FIFA World Cup match, thanks to the Helix TV and Videotron's fibre network. READ THE ARTICLE > > > Screen-free travel games Travelling with family? Find creative ideas to strike the right digital balance. Games, conversations and breaks turn every trip into a simple, enjoyable experience. READ THE ARTICLE > > > Top 10 moving tips 2026 Truck bookings, recycling, address change, tech checklist. Videotron offers a 10 step guide for a successful, stress-free move. READ THE ARTICLE > > > Discover all articles Have more questions? Contact us Get fast, real-time service by chat or by phone. Ask the Community Ask your questions on our forum and see what solutions other users have found. Find a store Visit us in-store for friendly in-person support.