Helix Fi gateway installation
Learn how to easily install the Helix Fi gateway using the Helix Fi app.
Need help installing the gateway? Contact our Technical Support.
Helix TV terminal installation
Learn how to install the Helix TV terminal in a few easy steps.
Before starting, make sure you’ve installed the Helix Fi gateway, as the Helix TV terminal will need to connect to it.
Need help installing the terminal? Contact our Technical Support.
Wi-Fi pod installation
Watch the steps for installing one or more Wi-Fi pods easily using the Helix Fi app.
Need help installing a pod? Contact our Technical Support.
Managing your Wi-Fi network
Learn how to create custom profiles, set Wi-Fi network usage limits, and control access to different content in the Helix Fi app.
Using your voice remote
Learn how voice command simplifies TV navigation and gives you instant access to your favourite content.
Managing recordings
Learn how to schedule, watch, cancel, or delete your recordings at a glance with Helix TV.
Using the Program Guide
See how the Program Guide helps you quickly find on-air and upcoming shows and movies, up to two weeks in advance.
Don’t have Helix yet?
Sign up online and enjoy the easy, user-friendly Helix experience! Shop for a plan, see current offers, plan your equipment installation, and open an account in just a few clicks.
