Is there a warranty on the refurbished cell phones?

Yes. Videotron offers a 1-year basic warranty on refurbished devices. Consult applicable conditions .

In what type of packaging will I receive my certified refurbished phone?

Your phone will be carefully slipped into a protective pouch before being packed in one of our eco-friendly, fully recyclable cardboard boxes.

Are any accessories included with certified refurbished phones?

Each certified refurbished phone comes with a certified USB cable.

What level of performance is expected from a certified refurbished phone compared to a new one?

Our certification process includes a series of tests that each device must pass 100% before it can be sold as a certified refurbished phone by Videotron. In this way, we ensure that the performance is equivalent to that of a new phone. Battery life may vary depending on prior usage. When certifying the device, we ensure that the battery is operating at at least 80% of its initial capacity. If not, we will replace it with a new battery. Certified refurbished phones have not been repaired, remanufactured, or refurbished by the original manufacturers.

Do I need to subscribe to a Mobile plan to purchase a certified refurbished phone?

Yes. A subscription to a Videotron Mobile plan is required to purchase a phone. Compatible Mobile plans may vary depending on the phone chosen. For example, only plans with a minimum monthly service rate of $50 may be available with certain cell phones. Once your phone has been selected, the choice of plans offered will adjust automatically. Choose your Mobile plan .

How do I activate my device?

If you are a new Mobile customer and you get your phone from one of our stores, your service is automatically activated. If you get your phone by mail and want to receive calls on your new phone, you may finalize the activation of your mobile phone, before the system does so automatically, by calling 1-877-477-5757 or accessing the “Complete your mobile service activation” functionality in the Mobile section of the Customer Centre. If you already are a Mobile customer with another provider, you must request a number transfer from that provider. See the procedure .

How do I activate my device's SIM card?

If you have a new phone number, insert the SIM card into your mobile device and it will activate automatically. If you are keeping your current phone number, insert the SIM card into your mobile device and call our toll-free automated activation service: 1-833-657-5507. More details on SIM cards .

What is a certified refurbished phone?

This cell phone is a previously used device that we’ve inspected, tested, reset, and disinfected. Give it a second life and get a 1-year warranty!

Discover our rigorous refurbishment process.

Out of stock

Certified refurbished IPhone 15

iPhone 15 brings you Dynamic Island, a 48MP Main camera and USB-C—all in a durable colour-infused glass and aluminum design.

Out of stock

Your phone

Product state

Refurbished

$1,020.00

Product state

Perfect

$1,020.00

Color

Black

Storage

128 GB

From $1,020.00

Payment

Monthly Payment

$35.00/month
For 24 months

One-time Payment

$1,020.00

Your phone

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Front and back view of a Pink colour iPhone 15

All-day battery life, with up to 26 hours of video playback.Refer to legal disclaimers
A blazing‑fast, power‑efficient chip.
Emergency SOS
via satellite.Refer to legal disclaimers
48MP Main camera. Super‑high‑resolution photos.
Designed to be durable with Ceramic Shield and aluminum.
Superfast 5G.Refer to legal disclaimers
And fast Wi‑Fi 6.
Charge iPhone 15 with the same USB‑C cable you use to charge other devices.