Home Phone support

Learn how to properly manage and use your Home Phone service. Learn more about calls and services, Voicemail and troubleshooting solutions.

Select a category for answers to your questions

Calls and services
Voicemail
Troubleshooting

Frequently asked questions about Home Phone

What do I do when my home phone has no dial tone?.
What star codes and add-on features can I use?.
What are the long-distance rates?.
What are the fees for optional or pay-per-use services?.
How do I set up my Voicemail service?.
How do I listen to my new messages?.
How do I reset my Voicemail PIN?.
Does the 988 helpline work with Videotron?.

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