Select a category for answers to your questions Calls and services Voicemail Troubleshooting Frequently asked questions about Home Phone What do I do when my home phone has no dial tone?. What star codes and add-on features can I use?. What are the long-distance rates?. What are the fees for optional or pay-per-use services?. How do I set up my Voicemail service?. How do I listen to my new messages?. How do I reset my Voicemail PIN?. Does the 988 helpline work with Videotron?. Check out these blog articles Pre-travel checklist Going on a trip? Here's a handy list of the essentials to prepare before you leave. Save it to your notes app or print it out. READ THE ARTICLE > > > Québec Summer 2026: 7 Must-Dos Videotron partnered with local businesses to bring you an exciting summer. Sports, music, fireworks, and a treetop adventure: 7 must-dos to discover. READ THE ARTICLE > > > Mobile travel plan or SIM card? Planning a trip to Europe? Remember to pack your mobile data! See how to continue using your phone in the Old Continent. READ THE ARTICLE > > > Discover all articles Have more questions? Contact us Get fast, real-time service by chat or by phone. Ask the Community Ask your questions on our forum and see what solutions other users have found. Find a store Visit us in-store for friendly in-person support.