Select a category for answers to your questions Calls and services Voicemail Troubleshooting Frequently asked questions about Home Phone What do I do when my home phone has no dial tone?. What star codes and add-on features can I use?. What are the long-distance rates?. What are the fees for optional or pay-per-use services?. How do I set up my Voicemail service?. How do I listen to my new messages?. How do I reset my Voicemail PIN?. Does the 988 helpline work with Videotron?. Check out these blog articles Igloofest: 5 tips for having a great time From January 15 to February 7, 2026, Videotron invites you to unleash the yeti in you at Igloofest Montréal! Check out our 5 tips for having the time of your life on the world’s coldest dance floor. READ THE ARTICLE > > > Protect your phone from the cold As we all know, cellphones don’t like winter. Here are some tips for enjoying your phone in cold weather, no matter where you go or what you do. READ THE ARTICLE > > > Locating your friends with your mobile phone Your mobile phone can help you find your friends: learn how to share your location and ask your loved ones to share theirs. READ THE ARTICLE > > > DISCOVER ALL ARTICLES Have more questions? Contact us Get fast, real-time service by chat or by phone. Ask the Community Ask your questions on our forum and see what solutions other users have found. Find a store Visit us in-store for friendly in-person support.
