Unwanted or fraudulent calls: how to block and report them

Do you frequently receive unwanted, harassing, or telemarketing calls? Learn how to block or reduce them.

Good to know

Calls from blocked numbers will no longer ring and may be sent to your voicemail or appear in your call history, depending on your device.

Blocking a number

  1. Open the Icônes de téléphone app.
  2. Tap Favorites, Recents, or Voicemail.
  3. Tap the Informations symbol next to the number you wish to block.
  4. Scroll down, then tap Block this Caller.
You can also go directly to your contact list, select the caller to block, then scroll down to tap Block this Caller.

Screening calls

You can enable an option that will automatically screen unknown calls. Learn about the screening options available on iPhone.

Blocking a number (Samsung)

  1. Open the Icônes de téléphone app.
  2. Tap the Menu appareil mobile pop-up menu, and then Settings.
  3. Tap Block Numbers.
  4. Activate Block unknown/private numbers if desired, or manually add a number to block.
Select Recents to block numbers from the call history or Contacts to block a number from your contact list.

If necessary, see additional information on blocking unwanted calls on a Samsung device.

Screening calls (Samsung)

Learn how to use Call Screen with AI Assistant.

Screening calls (Pixel)

Learn how to screen your calls on a Google Pixel phone.

Blocking a number (other Android devices)

Depending on Android devices, blocking and screening options may vary.

  • Open the Icônes de téléphone app.
  • Go to the Call History.
  • Tap a call from the number you want to block.
  • Tap Block/Report Spam.

If necessary, see additional information on blocking unwanted calls on an Android device.

Screening calls (other Android devices)

To screen calls, tap Screen Call when a call is received.

On your home phone, you can block unwanted calls, including from anonymous numbers. Options such as Call Screening, Anonymous Call Rejection, and Call Trace allow you to significantly reduce unwanted calls.

Learn more about these options for screening incoming calls.

Another option is to purchase a call blocker. This type of device connects to a landline phone and blocks robocalls, calls from unknown international numbers, and calls from known telemarketers.

Telecommunications companies block some calls from non-compliant numbers, which is a first barrier of protection.

However, it is not possible to block all unwanted or fraudulent calls, as fraudsters regularly find new ways to circumvent these measures.

Telemarketing calls are different from fraudulent calls.

Telemarketing calls usually come from companies that want to offer you a product or service. Fraudulent calls, on the other hand, are made with the aim of obtaining your personal information or deceiving you.

If you have a fax machine and Call Display, you can send a fax asking the caller (sender) to stop calling you.

Did you receive a call that appeared fraudulent?

If you gave out personal information, pressed a key, or followed instructions, it's important to act quickly to limit the impact.


Learn what to do in the event of fraud.

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