First Phone: Getting Help and Finding Support

Discover resources to better understand digital issues and find support whenever you need it.

Woman looking at a tablet

Some situations may require additional support. Whether for you or your child, a variety of resources are available to help you navigate challenges and find the assistance you need.

When should you be concerned about screen use?

You may want to pay closer attention if you notice:

  • An unusual loss of control over screen use.
  • A significant impact on healthy lifestyle habits.
  • Unusual social withdrawal or less time spent with friends or family.
  • A preoccupation or obsession with screens.
  • An increase in conflicts and tension related to digital technology.

Do you recognize some of these signs?

Consider consulting a healthcare professional. A variety of resources are also available on the CIEL website.

Learn more

Need help?

Looking for support, guidance, or resources to better understand a situation involving digital technology? These organizations can help direct you to the right services.

Need to talk?

If your child is going through a difficult situation or would like to speak with someone in confidence, these resources offer compassionate and confidential support.

Resources to learn more

Would you like to explore certain topics related to young people's digital lives in greater depth? A wide range of resources is available to help you better understand the realities children and teens face online and to support meaningful, constructive conversations at home.

Le Centre pour l’intelligence émotionnelle en ligne

Le Centre pour l'intelligence émotionnelle en ligne

Follow CIEL on social media. Dedicated to fostering conversations about the digital issues that affect well-being, particularly among elementary and secondary school students, CIEL helps demystify many aspects of the digital world by drawing on scientific research and evidence-based insights.

Instagram

Facebook

TikTok

Practical resources for video games

CIEL offers a variety of free resources to help support young people in their use of video games:

  • Preventing and managing frustration related to video games: practical strategies to help young people better manage the emotions associated with gaming. CIEL strategies leaflet.
  • Choosing a video game in 5 steps: a practical guide to help parents choose a game that is appropriate for their child. Tools leaflet.

To learn more

Discover a wealth of resources, along with recommendations for TV series, platforms, websites, and podcasts on a variety of topics related to digital well-being. Visit the I Want to Learn More section of the CIEL website.

Explore CIEL resources

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