Welcome to Videotron's Family Space

Discover our top tools, content, and advice on how to maintain a safe digital life.

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Manage your online services
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Connected Family

Discover Helix

Enable and manage Helix Parental Control

Manage access to Helix Wi-Fi

Improve your Wi-Fi network

Prevent cyberbullying

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Use

Connect devices to Helix Wi-Fi

Use Helix voice command

Manage your recordings

Change Helix TV settings

Use the Helix TV app

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Tools and special offers

See current special offers

Change your plans

View your invoice

Manage your mobile data usage

Manage your account

A partnership in service
of families

Videotron partners with CIEL to offer tips
and resources on digital well-being.
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Tips and tricks for the whole family

Tips and tricks for the whole family

Practical articles on digital balance in everyday life.

See all Family articles

Entertainment for the whole family

Discover our entertainment platforms and explore our wide selection of movies, series, children's shows, and other content, perfect for the whole family.

Helix TV: Youth and family content

Helix TV: Family content

Learn more about the Helix TV app

illico+

illico+: Movies and series

Explore the illico+ app

Note: Subscribed to Helix TV? Access illico+ content with the Helix TV app.

Videotron Web TV

Videotron Web TV

Access TV on the Web

Discover all TV apps

Exclusive perks for
the whole family

Access special offers and discounts from our partners:
family activities, outings, entertainment, and much more.
See exclusive perks
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Access our support guides

The printable support guides will allow you to familiarize yourself with the use of your services: Internet, Helix, Wi-Fi, Mobility, and more.
See the guides.

Mobility for the family

Sharing your mobile data
Setting up your device or eSIM card
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TV for the family

Watching Netflix on Helix TV
Using Chromecast with Helix TV
See all articles

Internet at home

Install your Helix Fi gateway
Testing your Internet speed
See all articles

Check out these blog articles

7 screen-free winter activities

7 screen-free winter activities

Enjoy winter with the family. 7 fun indoor and outdoor activities to get you to move, play, and unplug.
READ THE ARTICLE
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Protect your phone from the cold

As we all know, cellphones don’t like winter. Here are some tips for enjoying your phone in cold weather, no matter where you go or what you do.
READ THE ARTICLE
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Speak Teen in 20 Words

Speak Teen in 20 Words

Cringe, slay, POV, story. Join the parents who understand Generation Z’s social and digital language.
READ THE ARTICLE
> > >

Discover all articles

Let’s stay in touch

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Community

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Ask your questions on our forum and see what solutions other users have found.
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