Account & Billing

Browse our articles on billing, changing services, and using online accounts to manage your subscriptions with ease.

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Facture

Invoices and Contract 

Viewing my invoice

Understanding my invoice

Paying my invoice

Viewing my contract

Understanding my contract

Gestion des services

Service management 

Changing or adding channels

Changing my TV plan

Managing my mobile data usage

Managing my Internet data usage

Change your cell phone

Gestion de mon compte

Manage My Account 

Changing your address

Temporarily suspending your services

Cancelling a service

Changing your communication preferences

Protect your account and information

Protect your account and information

Learn to recognize phishing attempts and fraudulent communications. Discover best practices to secure your Videotron account.

Check out our cybersecurity tips

Pay-per-use fees

Mobility services
Home Phone services

Printable support guides

Understanding your invoice in the Customer Centre
Understanding your invoice in My Account
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