Configuration
Learn how to set up your Wi-Fi network and connect your devices to it.
Activity
Learn how to manage your Internet network.
Troubleshooting
Learn how to easily resolve technical issues related to your Internet.
No. IPv6-only websites can be accessed with Helix equipment only, so only customers who subscribe to Helix have access to IPv6.
Wi-Fi 6 (802.11ax), a technology available on Helix Fi 2 gateway, brings many advantages, including better download capacity, increased capacities for more devices, as well as improved performance.
Compatible devices are marked with “ax” in their Wi-Fi settings, for example “Wi-Fi 802.11 a/b/g/n/ac/ax”.
Make sure to run the most recent updates to your computer’s network card drivers in order to establish their connection with the gateway’s Wi-Fi 6.
No, the Helix Fi Gateway is an all-in-one Internet modem and Wi-Fi router.
