How to set up Voicemail on a mobile phone

First Voicemail setup

Start by accessing your voicemail with your temporary PIN, then choose a new PIN and set up your greeting message.

1. Press and hold 1 to access your voicemail.
2. Enter your temporary Personal Identification Number (PIN), which is the last 4 digits of your phone number followed by 99#.
   • E.g., if your phone number is 514-281-1711, enter 171199#.
3. Follow the instructions:
   • Enter a new PIN, followed by #.
   • Enable the PIN Skip feature if desired.
4. Record your name for the greeting message: wait for the beep at the end of the instructions, say your name, then press #.
5. Choose the type of greeting message:
   • System message with your name only.
   • Personalized greeting message.

Modifying your greeting message

1. Press and hold 1 to access your voicemail and enter your PIN.
2. Press 3.
3. Choose the type of message you wish to modify or activate.
   • System message with your name only.
   • Personalized greeting message.

Enabling and disabling notifications

All notifications are activated by default. Deactivate or reactivate them from the Voicemail menu.

Complementary notification

Receive a text with the date and time the voicemail was received, the duration of the message, and the caller’s number.

To manage this function, go to your voicemail and press 4, 8 and 1.

Basic notifications

Receive a notification that you got a new message, as well as a text message showing a summary of all messages left.

To manage this function, go to your voicemail and press 4, 9 and 1.

View all Voicemail options

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